Payroll Administrator
Hertfordshire Office, Stevenage
Monday to Friday, 25 hours per week (Hybrid)
As Payroll Administrator, you will play a pivotal role as we embark on ambitious business plans for further growth.
Meet the Payroll Team
Kasia Field (Payroll Manager) and Jessica Wright (Payroll Supervisor): Kasia joined Wilder Coe in 2013, and Jessica in 2016 and have nearly 40 years of combined payroll experience. They are highly motivated individuals who pride themselves on building strong relationships with colleagues and clients. They have gained their payroll experience across various industries and environments. They’ve had opportunities to manage different-sized payrolls and have been fully responsible for many projects, including implementing new payroll software and preparing clients for RTI and Auto Enrolment.
The Role
This role presents the perfect opportunity for an established payroll administrator with full end-to-end payroll processing experience who is looking to expand their payroll knowledge within a bureau setting.
The ideal candidate will join a friendly and successful firm offering a great work environment. Your responsibilities include accurately processing various-sized monthly payrolls for over 100 clients using Paycircle (system training provided), dealing with client queries and requirements, and supporting with processing pension submissions.
Due to the fast-paced and unpredictable nature of the payroll bureau, you must have a confident, can-do attitude with great attention to detail. You’ll be interacting directly with different departments and clients, necessitating strong interpersonal skills and expertise in clear, concise communication suited to audiences with diverse technical backgrounds.
Main duties and responsibilities
Practical & Technical
- Process 100+ monthly payrolls
- Processing SSP, SMP, SAP, SPP, and various schemes etc.
- Maintain all tax documentation: P45, P60 etc.
- Setting up new starters, processing leavers, updating employees and clients’ records
- Recording and calculation of holiday entitlement
- Ensure all RTI and Auto-Enrolment deadlines are met
- Helping with the processing of Auto Enrolment submissions
- Setting up and closing PAYE schemes
- General administrative duties
Managing Communications
- Liaise with colleagues ensuring payroll and accounting records are consistent.
- Ability to make calls to clients, HMRC and third parties confidently.
Personal Work Management
- Liaising regularly with your colleagues to identify their work commitments and prioritising your workload accordingly
Client Management
- Handle clients and their employees queries daily on the phone and by email.
- Work alongside clients and internal teams to understand payroll issues.
- Building and maintaining effective relationships with clients and their teams
Developing Self and Others
- Keep up to date with Payroll legislation and any new Government policies.
- Undertake research/ad-hoc projects
Person specification
- 3+ years of payroll processing experience is essential.
- Experience with Paycircle is desirable but not vital.
- Quick learner with a good ability to understand and apply legislation.
- Good working knowledge of Microsoft packages (Excel and Word).
- Strong organisational and administrative skills.
- Excellent attention to detail.
- Ability to work to tight deadlines.
- Ability to communicate with clients by email and telephone in a professional manner.
- Team player.
- Willing to learn.
- Self-motivated with a proactive approach.