Get it right on reference numbers, HMRC says

HM Revenue & Customs (HMRC) has announced that it is contacting some customers if they have sent a payment without a reference number or with an incorrect one.

HMRC said 22 January that it might be phoning or writing to customers who had sent it a payment by:

  • Bacs Direct Credit
  • Faster Payments by online or telephone banking
  • CHAPS

explaining why it was important to give the correct reference the next time they pay.

HMRC said: “When you make a payment to HMRC you should use the right reference number. This makes sure your payment reaches your account and that way you won’t get reminders after you’ve paid.

“You also need to make sure you enter your reference number with no spaces between the characters or it could lead to delays in HMRC updating your records.”

Meanwhile, from April 2013 employers will only have to deal with one HMRC bank account.

HMRC has said that from month 01 of the 2013-14 tax year, employers making payments by the methods listed above will need to use its Accounts Office Cumbernauld account.

HMRC has started to send employers information about this change ready for 2013-14.

Link: Paying HMRC

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