HMRC shuts telephone services to focus on backlog
Following a surge in enquiries due to the pandemic, HM Revenue & Customs (HMRC) has announced it must prioritise its essential services by temporarily closing telephone hotlines. HMRC will focus on stabilising phone and tax credits/child benefits services, taking extra steps to meet targets and supporting at-risk customers. During December, the tax authority ran tests […]
HMRC shuts telephone services to focus on backlog Read More »
Following a surge in enquiries due to the pandemic, HM Revenue & Customs (HMRC) has announced it must prioritise its essential services by temporarily closing telephone hotlines. HMRC will focus on stabilising phone and tax credits/child benefits services, taking extra steps to meet targets and supporting at-risk customers. During December, the tax authority ran tests










