Payroll Administrator – Stevenage

Hybrid Working. Part-time – 4 consecutive days – 20 hours per week

About us

Wilder Coe, Chartered Accountants, is a multi-faceted, independent accountancy practice with offices in London and Hertfordshire. With a rich 50-year history, we pride ourselves on the client relationships we have nurtured over the decades.  We have a well-earned reputation as a personable, people-focused, and honest business, with our clients and within the profession.

As Payroll Administrator, you will play a pivotal role as we embark on ambitious business plans for further growth.

Kasia Field (Payroll Manager) and Jessica Wright (Payroll Supervisor) head our Payroll Team in Stevenage. Kasia joined Wilder Coe in 2013 and Jessica in 2016 with nearly 40 years of combined payroll experience. As highly motivated individuals who pride themselves on building strong relationships with colleagues and clients, their payroll knowledge expands across various industries and environments whilst managing payrolls of different sizes, and they are fully responsible for many projects, including implementing new payroll software and preparing clients for RTI and Auto Enrolment.

The Role

This role presents the perfect opportunity for an established payroll administrator with full end-to-end payroll processing experience looking to expand their payroll knowledge within a bureau setting.

The ideal candidate will be joining a friendly and successful firm offering a great work environment. Their responsibilities will include accurately processing various-sized monthly payrolls for over 100 clients using Paycircle (system training provided), dealing with client queries and requirements, and processing pension submissions.

A confident, can-do attitude with great attention to detail is essential. You will interact directly with different departments and clients, necessitating strong interpersonal skills and expertise in clear, concise communication suited to audiences with diverse technical backgrounds.

Main duties and responsibilities

Practical & Technical

• Processing over 100 monthly payrolls
• Processing SSP, SMP, SAP, SPP, and various schemes etc.
• Maintain all tax documentation: P45, P60 etc.
• Setting up new starters, processing leavers, updating employees and clients’ records
• Recording and calculating holiday entitlement
• Ensure all RTI and Auto-Enrolment deadlines are met
• Helping with the processing of Auto Enrolment submissions
• Setting up and closing PAYE schemes
• General administrative duties

Managing Communications

• Liaise with colleagues to ensure that payroll and accounting records are consistent.
• Ability to make calls to clients, HMRC and third parties confidently.

Personal Work Management

• Liaising regularly with the payroll team to identify their work commitments and prioritising your workload accordingly

Client Management

• Dealing with clients and their employees’ queries daily via phone and email
• Work alongside clients and internal teams to understand payroll issues.
• Building and maintaining effective relationships with clients and their teams

Developing Self and Others

• Remain updated with payroll legislation and any new policies introduced by the government.
• Undertake research/ad hoc projects

Person specification

• 2+ years of payroll processing experience is essential.
• Experience with Paycircle is desirable but not essential.
• Quick learner with a good ability to understand and apply legislation.
• Good working knowledge of Microsoft packages (Excel and Word).
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Ability to work to tight deadlines.
• Ability to communicate with clients by email and telephone in a professional manner.
• Team player.
• Self-motivated with a proactive approach.